MuHsen ("we", "our", or "the application") respects the privacy of users and is committed to protecting personal information. This Privacy Policy explains how information is collected, used, and protected when using the MuHsen mobile application.

MuHsen is an application designed to assist pilgrims by providing information, enabling rapid response services, and helping support teams locate users when assistance is needed.

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, phone number, or email if provided.
• Device information such as device type, operating system, and application version.
• Usage information related to how the application is used.

2. Location Information

The MuHsen application may collect precise location data (GPS) to provide location-based services and enable assistance for pilgrims.

• Help support teams locate users during emergencies.
• Improve coordination during Hajj operations.
• Provide location-based guidance and assistance.

Location data may be collected while the application is running and, if permission is granted, while running in the background.

3. How We Use Information

• Provide services within the application.
• Enable emergency assistance and support.
• Improve application performance and reliability.
• Communicate important updates.

4. Data Sharing

We do not sell or rent user data to third parties. Information may be shared only with authorized operational teams responsible for assisting pilgrims, service providers helping operate the application, or when required by law.

5. Data Security

We implement appropriate security measures to protect user information from unauthorized access, alteration, or disclosure.

6. Data Retention

Information is retained only for as long as necessary to provide the application's services or comply with legal obligations.

7. Children's Privacy

The MuHsen application is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: app@nozoly.sa